Contact Us
Our customer support team is available to assist players with inquiries regarding account management, gaming procedures, payment processing, and responsible gambling resources. We maintain multiple communication channels to ensure prompt resolution of your concerns while adhering to Canadian gaming regulations and privacy standards.
Support Channels and Response Times
We offer comprehensive support through various communication methods designed to accommodate different player preferences and inquiry types. Our multilingual support team operates with established response protocols to ensure timely assistance.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Immediate |
| Email Support | 24/7 | Within 24 hours |
| Phone Support | Daily 8AM-12AM EST | Immediate |
Email inquiries should be directed to [email protected] with detailed descriptions of your concern. For urgent matters requiring immediate attention, contact our phone support at 1-855-247-8932. When contacting support, please prepare your account information and relevant transaction details to expedite the resolution process.
- Account verification and security matters
- Payment processing and withdrawal requests
- Game-related technical issues and disputes
- Responsible gambling support and account restrictions
Last updated: January 22, 2026